International Law: Piracy, Law of the Sea, and Use of Force Essay examp

This paper will answer the four questions presented below: 1. What is the jurisdiction of the International Criminal Court over piracy? 2. To what extent may European nations claim jurisdiction over acts of piracy committed off the Horn of Africa? 3. What international law enforcement co-operation mechanisms exist to assist in the investigation and prosecution of piracy committed in waters off the Horn of piracy? How these mechanisms assist in the investigation and prosecution of piracy? 4. What barriers to successful prosecution of Somalia piracy exist? What is the jurisdiction of the International Criminal Court over piracy? Explain your answer. Piracy becomes one of significant matters across regional, because the menace of piracy attack, especially in the hot spot area as the Horn of Africa is still going up and causes a plenty of loss. As piracy acts as universal crime, so that universal jurisdiction must be adapted to combat against piracy. Although, international community attempts to cope with this issue by establishing mutual-operation, but the final step is to bring pirates into legal proceeding. Some other countries seem to have a limit within their own jurisdiction, so that piracy cases may not be prosecuted after they were captured. Some countries may reluctant to participate in this content as same as reluctant to co-operate with international community. Hence, the establishment of international court which can take responsible on this matter will be an extra option to solve a problem. International criminal court is one of another option that may reduce the conflicts in the case of piracy. The jurisdiction of th e International Criminal Court can be explained under the Rome of Statue which provides a p... ...nal of International Law Rome Statue of International Criminal Court, opened for signature 17 July 1998, A/CONF.183/9 (entered into force 1 July 2002) Totten, Christopher & Bernal, Matthew, ‘Somali Piracy: Jurisdictional Issues, Enforcement Problems and Potential Solutions’ (2010) 41(2) Georgetown Journal of International Law Thedwwall, Craig, ‘Choosing the Right Yardarm: Establishing an International Court for Piracy’ (2010) 41(2) Georgetown Journal of International Law Treves, Tullio, ‘Piracy, Law of the Sea, and Use of Force: Developments off the Coast of Somalia’ (2009) 20(2) The European Journal of International Law Very, Francois, ‘African maritime Security: A Time for Good Order at Sea’ (2010) 2(4) Australian Journal of Maritime and Ocean Affairs http://treaties.un.org/Pages/ViewDetails.aspx?src=TREATY&mtdsg_no=XVIII-10&chapter=18&lang=en

Health Care Reform Project Essay

Introduction â€Å"By 2030, one in five Americans will be over age 65, and the healthcare system is just beginning to feel the burden. (Matthews, 2013)† Medical technologies, from the discovery of antibiotics to the portable defibrillators in nearly every workplace in the United States, have succeeded in prolonging life. In fact, humans are living about thirty years longer. (Matthews, 2013) This creates a gigantic problem for the US government: Who is paying for the health care of these aging individuals? Cause of Death for Seniors Over Sixty-Five An article in live science last year indicates that a senior over 65 years of age is most likely to die from falls resulting in head trauma. (Live science, 2013) â€Å"Traumatic brain injury (TBI) is a major cause of death and disability in the United States, contributing to about 30% of all injury deaths. Every day, 138 people in the United States die from injuries that include TBI. Those who survive a TBI can face effects lasting a few days to disabilities which may last the rest of their lives. Effects of TBI can include impaired thinking or memory, movement, sensation (e.g., vision or hearing), or emotional functioning (e.g., personality changes, depression). These issues not only affect individuals but can have lasting effects on families and communities (Centers for Disease Control and Prevention, 2014).† Falls resulting in traumatic brain injury for seniors, if the trauma is severe, may result in months – if not the remainder of the individual’s life and l eave the individual in need of around the clock nursing care. The ensuing results, if the individual survives a traumatic brain injury, may render the individual’s personality (change in mental status, mannerisms, or habits) being adversely affected to severe deficits  in the senses. The capability of walking and/or talking, the use of one or both arms, and the ability to control bodily functions are all possibilities that may occur if an individual suffers traumatic brain injury. The cost of therapy and nursing care can swiftly deplete a senior’s savings. Once stabilized, following the occurrence, an individual, if the individual is able to ambulate sufficiently returns, he or she may live for additional decades. If the ability to ambulate is grossly affected, despite adequate care, the individual stands to experiences frequent battles with lung infections, which may eventually lead to death. Regardless, beyond 65 years of age with one or more chronic diseases, the need for assistances will grow with each year. According to Matthews, seniors tend to â€Å"romanticize† the past – a time when families took care of their elders, often at home. If a senior is in anticipation of this happening, chances are the realization dwindles with each passing year. (Matthews, 2013) Most of the baby boomers with chronic illness will require nursing home care and will rely upon Medicare and Medicaid to withstand paying for it. Who Pays for Baby Boomer’s Health Care? Couples turning sixty-five now should assume their portion of long term health care will be a minimum of $220,000 or more out of pocket. Most baby boomers have $50,000 or less when sixty-five rolls around and will expect to rely solely on Medicare and Medicaid. (Gleckman, 2013) This mindset is unrealistic. The number of people already dependent on these systems that are under sixty-five has nearly bankrupts the systems and the anticipation of the addition of large numbers of baby boomers certainly more than justifies the need for Health Care Reform. Conclusion Many baby boomers failed to prepare for the high health costs associated with aging. Medical technology has prolonged life. However, for all the technology, nothing was done to ensure the baby boomers (or those younger than the â€Å"boomers†) retained adequate savings to meet the high cost of health care. Realistically, a twenty-five year old couple – each earning minimum wage – has a gross salary of $580 per week, $2,513 per month. The couple would have to save 25% of their gross salary to come â€Å"close† to the amount needed to cover out of pocket expenses after sixty-five years of age.  (Gleckman, 2013) In today’s society, is that reality? What happens then? Baby Boomer’s reality check has yet to reach full impact. It is going to take tremendous government change and far more restraint on the US citizen to pay for senior care in the future. References Centers for Disease Control and Prevention (June, 2014). Injury & Prevention & Control: Traumatic Brain Injury. Retrieved from http://www.cdc.gov/traumaticbraininjury/get-the-facts.html Gleckman, H. (5/22/2013). Why Baby Boomers Need to Get Real About Health and Long-Term-Care Costs in Retirement. Retrieved from http://www.forbes.com/sites/howardgleckman/2013/05/22/why Live science (January 15, 2013) what’s the leading cause of death for the elderly Retrieved from http://wwwlivescience.com/32413-what’s-the-leading-cause-of-death Matthews, S. (10/03/2013). How the Aging Population is changing the Health Care System. Retrieved from http://www.everydayhealth.com/senior-living/aging-and-health WHO, International (May, 2014). The top 10 causes of death. Retrieved from http://www.who.int/mediacentre/factsheets/fs310/ent

Essay about Kantian vs Utilitarian Ethical Parameters

The task that stands before me in this paper is to address two situations and determine the ethical parameters in which a person should act. The two philosophical approaches that I will examine the situations with the Kantian and Utilitarian point of view. Kant deciphers his ethical questions by examining a persons motivation for performing an act regardless of the consequences. A person who utilizes the Kantian view believes that the only pure good is pure human reason without consequences. This pure human reason works without the influence of human emotions and desires. A truly good act as defined by Kant is performed because of an obligation to the categorical imperative. The objectives and personal agendas of the individual†¦show more content†¦Any form of stealing is wrong according to Kant. This is a strong argument because it stands firm in that it is wrong to steal. We are in a society that has laws and regulations against stealing this keeps order in society. The Kantian view does not waver despite the possible physical and emotional needs of the thief. Kant doesnt make exceptions for the poor and unfortunate. A person using the Utilitarian ethic code would look at the situation then examine the consequences of the action taken. The millionaire doesnt have a clue that the money is gone. As a result of this stealing the man has brought happiness to himself, his family, and to the community around him because they dont have to support them. The heavy burdens of poverty and despair have been vanquished. The burdens of oppression are availed and the family can rise in class and social status among their peers. The only downside is the fear of being exposed. If the thief was found out he could lose his freedom, possessions, and respect of his peers after the discovery of his treachery. But if the thief remained undiscovered he has made everybody happier. By being a sufficient, integral member of society he is making everybody happier. This analysis is favoring the thief, stealing is not looked upon as a bad deed. People get jailed, executed, or have body parts removed for theft but in the utilitarian view he gets away with it as long as he is not found out. The negative part of thisShow MoreRelatedMetz Film Language a Semiotics of the Cinema PDF100902 Words   |  316 Pageslife I am recounting to him ceases to be lived as it is being told); the viewer of television news does not consider himself a direct witness to the event the images bring to him. Reality assumes presence, which has a privileged position along two parameters, space and time; only the here and now are completely real. By its very existence, the narrative suppresses the now (accounts of current life) or the here (live television coverage), and most frequently the two together (newsreels, historical accounts

Changes in montag, fahrenheit 451 - 1157 Words

Guy Montag, the main character in Fahrenheit 451 by Ray Bradbury, goes through a huge change in his life. He changes from a typical fireman who follows the laws, into a person who challenges the law. Montag wakes up from being numbed and realizes that he is unhappy. Montag s wife, Mildred, who is addicted to Television and radio, did not care about Montag s feelings. However; Clarisse and Faber played a big role in Montag s life. Montag is a metaphor for a numbed society and his courage is demonstrated as he wakes up and evolves into his real human self throughout the book. Montag s first awakening starts when he meets Clarisse,. A 17 year old girl, who liked to smell things and look at things, and sometimes stay up all night†¦show more content†¦Faber changed Montag from being a confused man, to an aware, thinking and analyzing person that is deferent from the society he lives in. after killing Beatty, the chief fireman at the station who has read many books and memorized most of them. Montag seeks Faber s help again, he was confused did not know where to do to escape from the mechanical hound that was running after him. Faber tells Montag to go to the forest, where Montag rested and thought about what happened and whether he did the right thing or not. At the forest, Montag meets a group of men that was lead by Granger; an author who is the leader of a group that hopes to re-populate the world with books. Another incident that stayed in Montag s mind is the old women who set her self and her books on fire. However, Montag tried stopping her by telling her that the books were not worth her life. Before she burned herself, Montag took one of her books and kept it. At that time Montag did not think about what did the old lady burned herself with the books, he did not think about it might be the value and morals that books hold to teach is. The old lady knew the importance of these books and what do they have, so she preferred to burn herself with them, and not watch the firemen burn them, who do not even know the importance of books. But they do know that books are unreal and there is so importance of them, plus they are against the law! TheShow MoreRelatedHow Does Montag Change In Fahrenheit 4511163 Words   |  5 PagesFahrenheit 451 Essay In the novel Fahrenheit 451 by Ray Bradbury, there is a story of the character Guy Montag who is a fireman in a dystopian society, a society in which people get entertainment from giant TVs they call â€Å"Parlor Walls† and houses have been deemed fireproof. Since fireman do not need to run around and eliminate fires, they start them. The job of a fireman in this dystopian society is that they burn books and the places that contain them, all the while being the official censorsRead MoreFahrenheit 451; 3 Characters That Helped Montag Change790 Words   |  4 PagesFahrenheit 451: 3 characters who helped Montag change into a different person People’s actions and their individual perceptions can influence and develop change in another person’s character. In Fahrenheit 451, by Ray Bradbury, the main character, Guy Montag, makes a complete metamorphosis with the help from his neighbor Clarisse, his wife Mildred, and his boss Beatty. In the beginning of the novel, he despised the whole idea of reading, had no thoughts or questions about his life, and was justRead MoreEssay Montag ´s Change in Fahrenheit 451 by Ray Bradbury858 Words   |  4 Pages From all outward appearances, Guy Montag is content in his job as a fireman in the 24th century town in which he lives. He has learned to accept that his society is dictatorial, expressly forbidding its citizens from reading or possessing books or seeking any other intellectual self-improvement. Montag has even learned to take pleasure in the flames that shoot from his igniter when he is called to burn the dwelling of the citizens that possess books or commit other crimes against the society. HeRead MoreFahrenheit 451 Should Not Be Banned1638 Words   |  7 Pages â€Å"Are you crazy? Fahrenheit 451 should not be banned! This is an astonishing novel, written by the ingenious author, Ray Bradbury. He is the one who wrote the novel with so many beneficial, underlying messages, which happen to be true about our lives and even more so about our society. It offers so much more than what you think†, I disagreed as I interjected the outraged crowd of opinionated individuals, who protested outside of the Wheatfield Public Library. As most in this community can tell,Read MoreRay Bradbury s Fahrenheit 451934 Words   |  4 Pagesreading Ray Bradbury’s â€Å"Fahrenheit 451†, the events that took place within the story caused others to unfold within a ‘domino like effect ‘, which went from a beginning to an end within the story. It is important to note not just how different situations within â€Å"Fahrenheit 451† occurred, but also what happened before the situation occurred and as well as to what happened follow ing the situation. Coinciding with a dystopian setting, â€Å"Fahrenheit 451† goes through dynamic changes within the story thatRead MoreSociety In Fahrenheit 4511659 Words   |  7 Pagessociety is heading for destruction, similar to the destruction in Ray Bradbury’s novel Fahrenheit 451. In this novel, the characters live in a society that is truly awful, but the author shows us that our society is heading down that path also. However, in the story, the beliefs of the main character Guy Montag change drastically, from beginning the novel as an oblivious citizen to ending it by trying to change his society for the better. Guy lives in a society in which the government outlaws booksRead MoreSociety In Fahrenheit 4511661 Words   |  7 PagesOur society is headed for destruction, similar to the destruction in Ray Bradbury’s novel Fahrenheit 451. In this novel, the characters live in a society that is truly awful, but the author shows us that our society is head ing down that path. However, in the story, the beliefs of the main character Guy Montag change drastically, from beginning the novel as an oblivious citizen to ending it by trying to change his society for the better. Guy lives in a society in which the government outlaws booksRead Morefarenheit 451 comparison book to movie946 Words   |  4 PagesComposition Ms.Giovanelli January 22, 2013 Fahrenheit 451 Books and movies are booth great kind of entertainment. Many great books have been turned into great movies by adapting every bit of detail from the book to the movie, but as well as good books are being turned into good movies there are also good books being turned into disappointing movies by changing the great meaningful story the original author had written into a shallow script. Fahrenheit 451 is a book written by Ray Bradbury in 1953Read MoreSociety In Fahrenheit 4511647 Words   |  7 Pagessociety that we live in at this moment may be headed for destruction. In Ray Bradbury’s novel Fahrenheit 451, the characters live in a society that is truly awful, but the author shows us that our society could be headed down that path. However, in the story, the beliefs of the main character Guy Montag change drastically, from beginning the novel as an oblivious citizen to ending it by trying to change his society for the better. Guy lives in a society in which the government outla ws books becauseRead MoreRay Bradbury Once Said, â€Å"Collecting Facts Is Important.1517 Words   |  7 PagesRay Bradbury once said, â€Å"Collecting facts is important. Knowledge is important. But if you don t have an imagination to use the knowledge, civilization is nowhere† (www.brainyquote.com). This powerful quote said by the author of the novel, â€Å"Fahrenheit 451,† provides insight to the overlying problems found in the futuristic utopian society. Ray Bradbury is well known for his masterful use of words to fill his novels with theme. Do we, as readers, pick up on the many universal ideas, or themes, authors

Do The time, Lower The Crime by James Q. Wilson and...

Prison reform has been talked about since the late 1800’s and early 1900’s with the goal of giving prisoners better living conditions. Today’s issues involving prison reform have caused many debates on whether or not prisons should change their traditional ways and try to find a more suitable solution with prison related problems like overcrowded facility and huge sums of money being spent on these prisons. Two article that are going to be analyzed in this essay are entitled â€Å"Do the time, lower the crime† by James Q. Wilson and â€Å"Mandatory Minimum Drug Sentences Waste Resource† by Kevin Zeese. Both of these articles have opposite viewpoints toward prison reform. One side of the argument which is introduced in â€Å"Do the time, lower the crime†Ã¢â‚¬ ¦show more content†¦We see the author explain how minor offenders are hammered down with strict punishment instead of less time or maybe treatment. Another writer brings into conside ration treatment programs that can be put into place instead of excessive punishment to help offenders stay out of jail or prison and better their health. That author states in his article entitled â€Å"Do the time, lower the crime† that â€Å"within four years, according to a study by Professors Mark Kleiman of UCLA and Angela Hawken of pepperdine University, the violation rate among HOPE fell by 90%† (2). HOPE (Hawaii’s Opportunity for probations with Enforcement) is a treatment program in Honolulu that its objective is to keep offenders out of prison. Both of these authors bring up good points on why stricter prison sentencing is part of the problem and not the solution, but the author of â€Å"Mandatory Minimum Drug Sentences Waste Resource† only specifies in a certain demographic area by using New York City in his results. While the second article entitled â€Å"Do the time, lower the crime† gives people a better understanding of the solution available to help our prison problem. For example, implementing programs like HOPE could help our overcrowded prisons and might also help reduce our spending on prisons. These authors provide an insight to pro prison reform. Another problematic issue people argue about is that prison reform can help with the amount of money being wasted on prison facilities. The article

Poverty as a Challenge Class Ix Ncert Free Essays

Poverty As A Challenge | Class IX NCERT (CBSE) Economics (Social Science) Chapter 3, Poverty As A Challenge Class IX, NCERT (CBSE) Economics Textbook Exercise Questions-Answers Q. 1: Describe how the poverty line is estimated in India. Ans: In India poverty line is measured or calculated considering the following factors required for subsistence: 1. We will write a custom essay sample on Poverty as a Challenge Class Ix Ncert or any similar topic only for you Order Now Minimum level of food requirement, 2. Clothing 3. Footwear 4. Fuel and Light 5. Education and 6. Medical requirement etc. These physical quantities are multiplied by their prices. The present formula for food requirement is based on the desired calorie requirement. On the basis of these calculations in 1999 – 2000, the poverty line in the rural areas was fixed Rs. 328 per capita per month and in urban areas, it was Rs. 454. People earning more than this amount were considered above the poverty line and earning less than this amount were considered as living below the poverty line. Q. 2: Do you think that present methodology of poverty estimation is appropriate? Ans: The present methodology of poverty estimation does not look appropriate. It only takes one factor in view and that is the economic factor. Moreover it considers about a â€Å"minimum† subsistence level of living rather than a â€Å"reasonable† level of living. Poverty has many dimensions. It is no longer confined to economic factors alone. With development, the definitions of what constitutes poverty also changes. Its concept has broadened to human poverty. A few persons may have been able to feed themselves but if they are without education, without shelter, without health-care, without job security, without self-confidence, without social equality, they are considered poor. If poverty is to be removed in real sense and the people are to be brought above the poverty line, not only that we need to increase their income but also, we have to provide the people with education, shelter, health-care, job-security, respect, dignity all. Therefore, the present methodology of poverty estimation needs to be modified and broadened in order to make it an appropriate method. Q. 3: Describe poverty trends in India since 1973. Ans: As per the data given in the book there is a substantial decline in poverty ratio in India from 55 percent in 1973 to 36 percent in 1993. There was further decline from 36 percent in 1993 to 26 percent in 2000. Although the number of poor people remained stable (about 320 million) in the earlier two decades (1973 to 1993), there was significant reduction in the number of the poor to about 260 million till 2000. If the present trend continues, the people below poverty line may come down to less than 20 percent in the next few years. Q. 4: Discuss the major reasons for poverty in India. Ans: There are various reasons for poverty in India which are outlined below – (1) Prolonged Colonial Administration The policies of British Colonial government shattered the Indian economy so much that it could not be revived until the 1980s. (2) Unabated Population Growth The failures to promote both the required economic growth and population control have been the main cause of poverty today. (3) Illiteracy Illiteracy is also an important cause of poverty in our country. (4) Disparity in the Ownership of Land-holdings The unequal distribution of land, lack of land resources and failure in the proper implementation of land reform policies have been the major causes of poverty in rural areas. (5) Unemployment Lack of job security and unemployment are other causes. (6) Widening Inequalities of Income This is a feature of high poverty. Money has been concentrating in fewer hands, thus rendering a majority of people poor. (7) Slow Growth of Employment Opportunities Despite the implementation of various employment generating programmes our government has failed to provide the necessary employment opportunities. (8) Socio-cultural Factors In order to fulfill social obligations such as marriage etc. and religious ceremonies people in India including the poor spend a lot of money which makes some people even poorer. Q. 5: Identify the social and economic groups which are most vulnerable to poverty in India. Ans: Social Groups vulnerable to Poverty in India (1) Scheduled Castes households. (2) Scheduled Tribes households. Economic Groups vulnerable to Poverty (1) Rural Agricultural labour households. (2) Urban Casual labour households. Q. 6: Give an account of interstate disparities of poverty in India. Ans: Poverty in India is not the same in every state. The success rate of reducing poverty varies from state to state causing inter-state disparities in poverty level. Orissa, Bihar and Madhya Pradesh are the three poorest states in India with their people living below poverty line being 47, 42 and 37 percent respectively. Jammu and Kashmir, Punjab and Himachal Pradesh are the three better-off states in India as far as the poverty is concerned. Q. 7: Describe global poverty trends. Ans: There have been substantial reduction in global poverty, but there are regional disparities described below – (1) Poverty declined in China and South-East Asian countries as a result of rapid economic growth and huge investments in the development of human resources. 2) In Latin America, the ratio of poverty remained almost the same. (3) In sub-Saharan Africa, poverty saw an upward trend rather than a downward trend. It rose from 41% in 1981 to 46% in 2001. (4) Poverty ha surfaced itself in some of the former socialist countries like Russia, where formerly it was non-existent. Q. 8: Describe current government strategy of poverty alleviation. Ans: Removal of poverty has one of the major objectives of Indian developmental strategy. The current government strategy of poverty alleviation is based on two planks: (1) Promotion of Economic Growth 2) Targeted Anti-poverty Programmes Some of the anti-poverty programmes undertaken by government at present are discussed below: Prime Minister’s Rozgar Yojana (PMRY) Started in 1993, this programme aims to create self-employment opportunities for educated unemployed youth in rural areas and small towns. Pradhan Mantri Gramodaya Yojana (PMGY) Launched in 2000, this aims to create and improve basic services like primary health, primary education, rural shelter, rural drinking water and rural electrification. National Food for Work programme (NFWP) Launched in 2004 in 150 most backward districts of the country, this programme is open to all rural poor who are in need of wage employment and desired to do manual unskilled work. National Rural Employment Guarantee Act (NREGA) This act was passed in September 2005. The act provides 100 days assured employment every year to every rural household in 200 districts. Later, the scheme will be extended to 600 districts and also one third to the proposed jobs would be reserved for women. Q. 9: Answer the following questions briefly – (i) What do you understand by human poverty? ii) Who are the poorest of the poor? (iii) What are the main features of the National Rural Employment Guarantee Act 2005? Ans: (i) Poverty is multi-dimensional problem. As per the official concept of poverty, a person is considered poor if his or her income falls below a given ‘minimum level’. But human poverty is not confined to economic factors alone. With development, the definitions of what constitutes poverty also changes. The official definition of poverty considers only a ‘minimum’ subsistence level of living rather than a ‘reasonable’ level of living. Many scholars advocate that the concept of human poverty must be broadened and should be looked through other social indicators like – illiteracy level, lack of general resistance due to mal-nutrition, lack of access to resources like health-care, safe drinking water, job opportunities, sanitation, lack of self-confidence without social equality etc. (ii) Women, children (especially the girl child) and elder people in a poor family are regarded as the poorest of the poor because they are systematically denied equal access to resources available to the family. (iii) Refer to the answer of Q. 8 above. How to cite Poverty as a Challenge Class Ix Ncert, Papers

Implement Continuous Improvement for CRM Systems - myassignmenthelp

Question: Discuss about theImplement Continuous Improvement for CRM Systems. Answer: On conducting research on both the systems (Customer Relationship Management and POS system), it was found out that CRM systems will help companies to manage as well as analyze customer interactions and data throughout the customer lifecycle with a goal to bring improvement and maintain relationships with the customers and assist in customer retention and drive sale growth in the near future (Trainor et al., 2014). There are several benefits associated if companies start implementing Point of Sale system in their operations as it will improve stock control, there will be speedy checkout, fewer repairs as well as provides security and loyalty cards to the customers. Both the systems, if implemented in this retail store will benefit all of us. And I would like to personally talk about the benefits of both the systems one by one. By installing CRM software, it will be easy for us to get access of customer information as well as can be documented into a single CRM database where the business users can easily access the information and manage quite efficiently without any issue (Rahimi Kozak, 2017). By implementing POS software, the retail store would be able to conduct operations with increased efficiency. This software system help in creating detailed inventory reports as well as allows the business to manage the inventory flow smoothly as well as efficiently (Khodakarami Chan, 2014). As a team leader, I would use interactive session methods where I would mentor and coach my team members by explaining the usage of both the new systems on how effective it is to use CRM software and POS system in the retail store. There will be transparent communication where all the team members will be free to share their opinions, views and feedback so that there is no confusion about implementation of new systems (Hollensen, 2015). Firstly, I would talk to that employee who is against both the newly introduced systems. After that, I would clear that employees doubts and make him understand first that implementing these new systems will make the job easier. I will further understand his viewpoint and provide a solution to it. There will be transparent communication where I will give enough time to listen to his grievances, viewpoint and queries. If I find that he is just over thinking or acting smart just to hamper the smooth work in the retail store, then I would give him a chance to improve and make him understand the importance of CRM and POS systems individually.V I will monitor the progress on weekly basis where at the end of the week, I will review each of the team members individually and take their feedback about the newly implementing software system (CRM system and POS system). Improvements can be judged when there is positive outcome from the newly implemented systems as they are quite beneficial for this retail store (Goetsch Davis, 2014). By using CRM software, it will be easy to enhance the marketing efforts to customers at various points in the lifecycle. The progress or improvements can be easily judged by the help of CRM software (Choudhury Harrigan, 2014). The system will help in tracking all the contacts as well as follow-ups between both the sides. To start with, i would like to highlight upon the recently implemented systems and these are Customer Relationship Management Systems and POS systems. After implementing this system, I can guarantee that this retail store will enjoy increase in profits in next few years and the work will be quite easy and comfortable for the employees. With the automated results, the employees can now relax as they do not have to work manually in any of the activities or operations after implementation of these new systems. I know change management or any change in this retail store is not easy for you to accept but this is something that will benefit all of us in long run. After implementing CRM system in this retail store, it will be easy to manage relationship with the customers and this I feel will be best practice till date as we are here to maintain cordial and long lasting relationship with our customers so that they come back to this retail store for purchasing any products or services from u s. It will even help in tracking customer contact information as well as interactions that will support the business in every possible ways. With the use of POS system, it will be easy to bring improvements in the stock control as it will help this retail store to manage the stock flow smoothly and efficiently at the same time. I need some suggestions and feedback from you because I feel there is always a room for further improvement in any changes that are implemented from our side. As a team, I am open to all negative and positive feedback that should be genuine and help us to bring any kind of changes in the near future. Any problem that is faced by you during understanding this concept should be highlighted with instances that will make the whole purpose feasible and viable. After getting the feedback from the staff members, if I find out that they did not understand the new system, then I need to report to my Senior Management. Personally, I found both the new systems quite beneficial for this retail store. And for this, I will further try to demonstrate practically the usage of these systems to the staff members so that they have visual presentation in front of them and that can make them understand in an easy way. Reference List Choudhury, M. M., Harrigan, P. (2014). CRM to social CRM: the integration of new technologies into customer relationship management.Journal of Strategic Marketing,22(2), 149-176. Goetsch, D. L., Davis, S. B. (2014).Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Hollensen, S. (2015).Marketing management: A relationship approach. Pearson Education. Khodakarami, F., Chan, Y. E. (2014). Exploring the role of customer relationship management (CRM) systems in customer knowledge creation.Information Management,51(1), 27-42. Rahimi, R., Kozak, M. (2017). Impact of customer relationship management on customer satisfaction: The case of a budget hotel chain.Journal of Travel Tourism Marketing,34(1), 40-51. Trainor, K. J., Andzulis, J. M., Rapp, A., Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM.Journal of Business Research,67(6), 1201-1208.